Check before leaving home
Patients can see whether the queue is open and plan with more confidence.
A simpler clinic queue
Queue management, without the clipboard.
Let patients join on their phone and follow their place in line. Your team manages the queue from any device, in real time.
Ask about the clinic alphaNo patient app download. Built for small independent clinics testing a clearer wait experience.
Taman Kids Clinic
Your place in line
3
We’ll keep this page updated.
Queue update: you are now number 3.
The patient experience
Three simple steps to a clearer wait
QueueIn reduces uncertainty without asking your clinic to replace its current process.
Scan and join
A QR code opens the join form in the browser. No app download required.
Follow the queue
Patients see their live position and can opt in to WhatsApp status updates when enabled for the clinic.
What staff control
A live queue your team can run from any device
See who is waiting, call the next patient, and keep the patient view moving—all without new queue hardware.
Keep the next action obvious
The team sees one shared queue instead of updating a paper list.
Give patients clearer status
Calling the queue updates what waiting patients see in real time.
Works alongside your process
Start small. Keep your current fallback.
QueueIn is a lightweight queue layer your clinic can test during one busy session.
No smartphone? Staff can help.
Front-desk staff can add a patient manually, so nobody is excluded from the queue.
Use the language patients prefer.
The patient experience is available in English, Bahasa Malaysia, and Chinese.
The clinic alpha
Free for 2 paeds clinics.
We set everything up for you—account, queue, and printed QR signs—and train your staff in 15 minutes.
- One busy session first, around 15–20 patients
- Us nearby and your current process as the fallback
- Honest staff feedback in exchange for free Alpha access
- Advance notice before QueueIn starts charging
Common questions
A low-risk first test
Does this replace our current clinic software?
No. QueueIn is a lightweight queue layer that can be tested alongside your clinic’s current process.
What about patients without smartphones?
Staff can add them manually. Your existing front-desk process remains available as the fallback.
How is patient data handled?
QueueIn is privacy-conscious and built with PDPA-style consent and data handling. It is for queue status—not medical records.
How much does the Alpha cost?
The first test is free for 2 paeds clinics. We will give you advance notice before we start charging.
Will this slow down the front desk?
We start with one busy session and set it up with your team. If it feels awkward, you can stop and continue with your current process.