UEUE IN Clinic walkthrough · Klang Valley Alpha

A short walkthrough to forward to your team

Show your clinic team how QueueIn works—in under 60 seconds.

See the whole clinic journey: check before leaving home, scan at the clinic, follow live progress, and manage the queue at the front desk.

Queue management, without the clipboard.

Ask about the clinic alpha

No app download · Opt-in WhatsApp updates when enabled · Works alongside your current process

Patient view → staff view QueueIn QR join screen QueueIn live waiting screen QueueIn front-desk queue controls

One patient journey, four moments

From checking the queue to calling the next patient

Tap either short video when you want to see the screen move. Nothing plays automatically.

Before leaving

Check the clinic queue

Patients can see whether the queue is open and plan with more confidence.

QueueIn join form opened from a clinic QR code
At the clinic

Scan and join

A QR code opens the join form in the browser. No app download required.

Example opt-in QueueIn WhatsApp turn notification
While waiting

Follow live progress

Patients see their place in line and can opt in to WhatsApp status updates when enabled for the clinic.

QueueIn mobile dashboard with queue status and front-desk controls
At the front desk

Manage the next action

Staff see the queue, add a patient, call next, or share a delay from one simple view.

Works alongside your process

Start with one busy session

No smartphone? Staff can help.

Front-desk staff can add a patient manually, so nobody is excluded from the queue.

Use the language patients prefer.

The patient experience is available in English, Bahasa Malaysia, and Chinese.

The clinic alpha

Free for 2 paeds clinics

We set everything up for you—account, queue, and printed QR signs—and train your staff in 15 minutes.

  • One busy session first, around 15–20 patients
  • Us nearby and your current process as the fallback
  • Honest staff feedback in exchange for free Alpha access
  • Advance notice before QueueIn starts charging
Ask about one of the 2 slots

Common questions

A low-risk first test

Does this replace our current clinic software?

No. QueueIn is a lightweight queue layer that can be tested alongside your clinic’s current process.

What about patients without smartphones?

Staff can add them manually. Your existing front-desk process remains available as the fallback.

How is patient data handled?

QueueIn is privacy-conscious and built with PDPA-style consent and data handling. It is for queue status—not medical records.

How much does the Alpha cost?

The first test is free for 2 paeds clinics. We will give you advance notice before we start charging.

Will this slow down the front desk?

We start with one busy session and set it up with your team. If it feels awkward, you can stop and continue with your current process.